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BankU Seva Kendra / Courier & Logistics

Keep shipment details and updates together.

A clear shipment request helps the customer and the service desk. Review pickup and delivery details, discuss the carrier’s conditions and keep the consignment reference available for follow-up.

Talk to our team Take a closer look

Ask about service requests and provider availability.

SHIPMENT REVIEW

Know what is being sent. Keep the carrier reference.

SHIPMENT REQUIREMENTSReview before carrier confirmation
Sender & pickupRecipient & delivery

Address review

Check sender and recipient details, including contact information needed for the selected carrier’s delivery process.

Shipment requirements

Discuss package details and review the carrier’s restrictions, charges and service availability before confirming the request.

Tracking references

Keep the consignment reference and carrier updates together for delivery enquiries and support.

CARRIER HANDOVER

A request is the start, not proof of collection.

Capture the shipment

Confirm the package details and pickup and delivery addresses.

Check carrier conditions

Review availability, charges and permitted contents with the selected carrier.

Follow the consignment

Use the confirmed tracking reference for updates and exception handling.

CARRIER CONDITIONS

Check the contents and the commitment.

  • Delivery commitments must come from the carrier.
  • Do not accept restricted or undeclared contents through an unapproved process.
  • A booking request is not proof that a shipment has been collected.