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Partner with BankU / Merchant Acquisition Partner (MAP)

A better start for every merchant conversation.

Merchant acquisition needs good information and a clear handover. Tell us about the businesses you work with, their requirements and how your team supports the first stages of an enquiry.

Talk to our team Take a closer look

Choose a partnership that fits the work you do.

The merchant onboarding route
  1. Merchant requirementsDescribe your network
  2. Responsible collectionAgree the process
  3. Application handoverSupport the handover

Illustrative planning view

NEXT STEPS

A partnership, step by step.

Agree the working relationship before you begin.

  1. 01

    Describe your network

    Share the merchant segments you cover and how your team finds and supports prospective business customers.

  2. 02

    Agree the process

    Review the proposed acquisition activities, permitted communications and handling of documents before contacting merchants under an arrangement.

  3. 03

    Support the handover

    Help the merchant reach the right team, with approval and activation decisions left to authorised parties.

WHAT TO EXPECT

The working relationship.

Choose a partnership that fits the work you do.

Merchant requirements

Understand the business model, operating locations and requested services before sending an enquiry to the team responsible for assessment.

Responsible collection

Agree what information is required, who may collect it and the approved route for handling any sensitive documents.

Application handover

Define how queries, missing information and progress updates move between the merchant, your team and the relevant onboarding team.

WORTH CHECKING

Before you start.

  • Do not promise onboarding approval or an activation date.
  • Do not collect identity documents through an unapproved channel.
  • Merchant due diligence and service eligibility remain subject to the applicable provider’s process.