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Partner with BankU / Reseller Partner

Know what you sell. Know what you support.

If you want to include BankU in your customer offering, start with the details: the product, the audience, the support you can provide and the responsibilities each business will carry.

Choose a partnership that fits the work you do.

An offering to discuss
  1. Offering scopeShare your proposal
  2. Commercial clarityReview delivery needs
  3. Support ownershipAgree the arrangement

Illustrative planning view

WHAT TO EXPECT

The working relationship.

Choose a partnership that fits the work you do.

Offering scope

Identify the exact product and service boundaries, including what is excluded, before creating a package or discussing it with customers.

Commercial clarity

Work through the proposed contracting, billing and renewal arrangement so your team can explain the relationship without ambiguity.

Support ownership

Decide which queries your team handles, which go to BankU and how customers receive updates when an issue needs escalation.

WORTH CHECKING

Before you start.

  • Resale rights are not implied by making an enquiry.
  • Use only approved product descriptions and brand materials.
  • Confirm who invoices the customer and handles cancellation or renewal questions.

NEXT STEPS

A partnership, step by step.

Agree the working relationship before you begin.

  1. 01

    Share your proposal

    Describe the proposed offering, target customer, sales channel and the support capacity available within your team.

  2. 02

    Review delivery needs

    Discuss product suitability, provisioning, customer communications and the operational responsibilities that would sit with each party.

  3. 03

    Agree the arrangement

    Confirm approved materials, commercial terms and support boundaries before presenting the agreed offer to customers.