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Video KYC API

Connect your onboarding process to a Video KYC session.

Create a user, start the configured Video KYC process and check its status. Starting a session does not mean the verification is complete.

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Need API access? Talk to our team.

Published API reference Authorised access Integration support

A CLOSER LOOK

What you can do with Video KYC.

See how each feature works.

  1. User creation

    Create the user required by the Video KYC workflow with a mobile number and the documented optional details.

  2. Session initiation

    Start a Video KYC request for the created user with your own session reference.

  3. Configured templates

    Use the user and agent templates configured for the approved workflow.

  4. Session status lookup

    Retrieve the current session status using the provider or verification reference.

  5. SDK authentication

    Use the dedicated operation to create the short-lived token required to initialise the Video KYC SDK.

FROM REQUEST TO REVIEW

A clear path through the process.

  1. Create the user

    Submit the required mobile number and the details needed for the approved flow.

  2. Initiate the session

    Create the session request and initialise the configured journey.

  3. Review the session outcome

    Retrieve its status and apply your organisation's review and approval process.

BUILT AROUND YOUR WORK

Where Video KYC fits.

Common uses for this API.

Remote onboarding

Include a Video KYC step where it fits your approved onboarding process.

Operations follow-up

Use session status to identify applications that need attention.

Embedded applications

Connect the configured SDK journey with the rest of your customer application.

FOR YOUR DEVELOPMENT TEAM

Take the next step with the right details.

See the documentation for request fields, responses and setup instructions.

  • Check the published inputs, response format and error handling.
  • Keep credentials on your server and collect only authorised data.
  • Confirm provider access and deployment requirements with BankU.

Availability depends on organisation approval, provider entitlement and configured Video KYC operations. A session outcome must be reviewed under your organisation's applicable process.

GOOD QUESTIONS

Before you get started.

Common questions about Video KYC.

Does creating a user complete Video KYC?

No. User creation, session initiation and status retrieval are separate operations.

Are agents and templates included automatically?

No. The approved workflow and its templates must be configured. Discuss operational requirements before integration.

Does this API make an organisation regulator-approved?

No. Using an API does not establish regulatory eligibility or approval. Your organisation is responsible for confirming the requirements that apply to its use.

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