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BankU Payments / UPI Collection

Connect the payment request to the right order.

A UPI collection enquiry should start with the customer journey and the business reference. Confirm supported collection methods and status handling with the approved provider before deciding how the flow will work.

Talk to our team Take a closer look

Talk to us about the payment setup you need.

WHAT TO EXPECT

UPI Collection in practice.

Review the main parts of the payment process.

Order reference

Agree how each request is associated with an order and how the business prevents duplicate records.

Customer hand-off

Review the supported payment hand-off and ensure customers understand which request they are approving.

Status confirmation

Use the provider’s documented result rather than a customer screenshot to determine the recorded payment outcome.

HOW TO APPROACH IT

How the work is organised.

Start with these three steps.

  1. 01

    Review the journey

    Describe where the customer chooses UPI and how the order is identified.

  2. 02

    Confirm the integration

    Check supported collection methods, provider requirements and response handling.

  3. 03

    Prepare reconciliation

    Agree how payment references and order statuses will be checked together.

WORTH CHECKING

Before you start.

  • A payment request is not a completed collection.
  • Never ask customers to share their UPI PIN.
  • Collection availability and production access require confirmation from the approved provider.